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ETEN

Creating a delivery

Description

Delivery is a way of sending ordered products to a customer, a confirmed delivery also reduces the amount of an article in the inventory.

There are two ways, how to create a delivery. One way is to create a delivery from scratch. To do so, open in the menu Sales - Deliveries.

Blank delivery
Blank delivery

A blank delivery opens. In the header add information about the customer and on the rows add information about ordered products. PS! You can deliver only products, that are available in inventory!

The second way is to create a delivery from a customer order. To do so, open a confirmed customer order and from the top header (dark blue part) select Action - Create delivery.

Create delivery from customer order
Create delivery from customer order

Then you are asked, if you wish to add all rows or only available rows to delivery.

Add to delivery
Add to delivery

If you choose All rows, then all rows on customer order are added to delivery, no matter if they are available in warehouse or not.

If you choose Only available rows, then only rows available in warehouse are added to delivery.

Filled delivery
Filled delivery

If you add rows to delivery (all or only available rows), then all the information from customer order is also taken to delivery rows.

And also you can see the connection to the customer order on every article row (Customer order row No column).

If a delivery is completed, then confirm it. With confirming the articles amount in inventory is decreased by the amount that has delivered to the customer.

Last updated: September 28, 2026