Support activities

Adding Support Activities

To use support activities, you must first add them.

Support activities can be added from the menu Settings → Support activities list. In the list that opens, click the “New” button in the header.

A blank support activity window will open. Fill in the following:

• Enter the code.
• Enter the name.
• Select the reporting logic:

Auto – always a standalone activity, not linked to any project/operation.

• Connected with operation – activities that are linked to the project/operation selected in the operator view. In other words, a support activity that is not added as an operation but becomes necessary during the execution of an operation.

Tick “Comment required” if you want adding a comment to be mandatory when completing the support activity. In the reporting module, a completion window with a text field will always be shown, where the user can enter a comment about the performed support activity.

Finally, click Save.

Enter all support activities in this way that you wish to track.

If you no longer want to use a support activity, tick the “Closed” checkbox.