​User-specific email settings

Introduction

In order for general e-mail sending in Eziil to work, the general e-mail settings must first be configured under the company information (SMTP server, port, etc. Setting up a company email).

Once these settings have been configured, each user who wants to send e-mails must also enter their own e-mail account information separately.

1. Open “User Settings”

Open User configuration from the menu.

2. Enter your e-mail account information

In the new window that opens, fill in the following fields under E-mail configuration:

• Username – enter your e-mail address, for example: test@eziil.com
• Email password – enter the password for the given e-mail address

After entering the information, click Save in the top right corner of the form.

NB! If the e-mail password changes, the password must also be updated in the Eziilis user configuration. Otherwise, sending e-mails from Eziilis will no longer work.

3. Verify the setup

To check whether the e-mail was configured correctly, select “Send test email”.

If everything was set up correctly, a confirmation message about the successful e-mail setup will appear in your inbox within a few minutes.

If the test e-mail sending fails, a red error message box will appear with information about the reason for the failure. In most cases, the issue is related to the e-mail account or server settings rather than Eziil itself. In such cases, please contact your company’s IT support for assistance.